Skip to main content

Documentation Index

Fetch the complete documentation index at: https://mobvoi.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

Pair TicNote Pods

1

Download the App

Search TicNote in the App Store (iOS) or Google Play (Android), then install.
  • Requires iOS 13+ or Android 8+
  • Grant microphone, Bluetooth, and notification permissions when prompted
2

Open the Case and Enter Pairing Mode

Open the charging case lid. The earbuds automatically enter Bluetooth pairing mode when taken out of the case for the first time (or after a reset). The case LED will flash white.
3

Connect to the TicNote App

Open the TicNote app and tap ”+ Add Device” on the homepage. Follow the in-app guide to pair the charging case — the app will walk you through each step. Once the case is successfully connected, the app will show the device as linked to your account.
4

Pair Earbuds via Phone Bluetooth

After the charging case is paired in the app, go to your phone’s Settings → Bluetooth and make sure Bluetooth is turned on. Look for “TicNote Pods” in the device list and tap it to connect the earbuds.
If TicNote Pods doesn’t appear in the Bluetooth list, place the earbuds back in the case, close the lid for 5 seconds, then open it again to re-enter pairing mode.
The TicNote app connection (Step 3) links the charging case for recording and AI features. The Bluetooth pairing (Step 4) connects the earbuds for audio — music, calls, and playback. Both steps are needed for the full experience.
5

Connected

The app shows “Device Connected”. Battery status for both the earbuds and charging case is now visible in the app.You’re ready to record and listen!

Wearing Guide

TicNote Pods use an open-ear hook design:
  1. Hold the earbud with the speaker facing your ear canal
  2. Hook the ear loop gently over the top of your ear
  3. Adjust until comfortable — the bud should rest against (not inside) the ear canal
Open-ear design means ambient sound remains audible. This is intentional — great for situational awareness during calls and meetings.

Two Recording Modes

TicNote Pods automatically detects which mode to use based on whether the earbuds are in your ears or in the case.

Buds Recording Mode

Earbuds in ears. Dual directional mics capture calls, interviews, and personal conversations clearly. Best for: phone calls, 1-on-1 meetings, on-the-go recording.

Case Recording Mode

Earbuds stored in the closed case. Place the case on the table. The case’s 2 digital microphones pick up 5–10 m radius. Best for: boardroom meetings, lectures, group discussions.

Touch Controls

GestureAction
Double-tap (incoming call)Answer call
Double-tap (during call)Hang up
Double-tap (music)Skip to next track
Long pressLaunch podcast playback

Troubleshooting Pairing

Place both buds back in the case and close the lid for 10 seconds, then take them out together to re-pair.
  • Ensure no other Bluetooth devices are interfering
  • Stay within 10 m of the connected phone
  • Update the TicNote app to the latest version